Delivery & Returns
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below.
General Return Conditions
• Returns must be requested within 14 days of delivery.
• Items must be unused, unassembled, and in their original packaging with all accessories included.
• A valid proof of purchase is required for all returns.
• Return shipping costs are the customer’s responsibility unless the item is defective or damaged.
Supplier-Specific Return Terms
Boori
• Returns are accepted within 14 days of delivery.
• Items must be unopened and in their original packaging.
• A 25% restocking fee may apply.
Noomi
• Returns accepted within 30 days of receipt.
• Opened but unused items can be returned, but a restocking fee may apply.
Bedmaster
• Returns accepted within 14 days for unused items in original packaging.
• Custom or special-order items are non-refundable.
Flair Furnishing
• Returns are accepted within 14 days of delivery.
• A restocking fee of up to 20% may apply if the item has been opened.
Kidsaw
• Returns accepted within 14 days.
• Self-assembly items cannot be returned once assembled.
Obaby
• Returns are accepted within 14 days of receipt.
• Items must be unused and in the original packaging.
Damaged or Faulty Items
If your item arrives damaged or defective:
1. Contact us within 48 hours of delivery with photos of the damage.
2. We will arrange a replacement or refund at no extra cost.
Refund Process
• Refunds are issued within 5-7 business days after receiving the returned item.
• Refunds will be processed to the original payment method.
Exclusions
• Custom-made or personalized items.
• Items that have been used, assembled, or modified.
• Clearance or final sale items.